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Troubleshooting

Troubleshooting

How to solve problems

1. Connect - Integrations, Data Imports & CRM

I added a new property in the PMS but its still not available in Doinn

2. Automate - Scheduling, Dispatching & Service Pricing

The service is not available in the list

How to create initial services if there is no property created in PMS?

3 - Elevate - Communications, Quality Assurance & Mobile App

When the service is pending, like last minute or past, it's not possible to edit items

5 - Buy professional services

It didn't work out with the current vendor, need to change it for a new one

The city is not available, I cannot consult pricing

I added new property but I am not able to create a service or add it to the automation

If I have an emergency, what can I do?

I noticed that an executed service is missing and I need add it

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7 - Account & Billing

The Sepa we have is not valid anymore, how can we change bank details?