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When the service is pending, like last minute or past, it's not possible to edit items

Edit items if a status is pending

Last UpdatedDecember 7 2023

Applies to: All registered users

 

Before starting, we need to know what is a pending service.
A pending service is marked in orange and it's a service that needs to be approved or refused. It's a service where some edits have been required: 

  • out of the notice period, meaning the hours in advance for the provider to accept the requests
  • after the service is done, meaning a past service.

Can I make some edits on a pending service before approve the request from the other part?


Whenever a service is marked as pending,
the first action to perform is to accept or refuse the change.

Screenshot 2023-11-20 alle 15.43.02

Screenshot 2023-11-20 alle 16.22.38

 

It's not possible to make changes cause it's important that the other part knows if you are making a change.

  • First approve and fix the status pending
  • Apply the edit
  • Since the service is past or it's a last minute change, this will be set the status as Pending and the other part will have to take action over the request.