--- title: Where are the credit notes? description: Learn about your credit --- [Skip to content](https://help.doinn.co/en/knowledge/credit-notes#main-content) - [English](https://help.doinn.co/en/knowledge/credit-notes) - [Español](https://help.doinn.co/es/knowledge/nota-de-crédito) - [Italiano](https://help.doinn.co/it/knowledge/note-di-credito) English Show submenu for translations [Create support ticket](https://help.doinn.co/en/knowledge/kb-tickets/new?hsLang=en) ![logo\_horizontal\_negative\_v2\_help\_center-3.png\]](https://help.doinn.co/hs-fs/hubfs/logo_horizontal_negative_v2_help_center-3.png?width=140&height=63&name=logo_horizontal_negative_v2_help_center-3.png) Open main navigation Close main navigation - - [English](https://help.doinn.co/en/knowledge/credit-notes) - [Español](https://help.doinn.co/es/knowledge/nota-de-crédito) - [Italiano](https://help.doinn.co/it/knowledge/note-di-credito) English Show submenu for translations - [Create support ticket](https://help.doinn.co/en/knowledge/kb-tickets/new) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.doinn.co/en/knowledge?hsLang=en) 2. [Using Doinn Platform](https://help.doinn.co/en/knowledge/using-doinn-platform?hsLang=en) 3. [5. Buy professional services](https://help.doinn.co/en/knowledge/using-doinn-platform?hsLang=en#5-buy-professional-services) March 12, 2024 # Where are the credit notes? ## Learn about your credit **Last Updated**: *March 12, 2024* **Applies to:** *All registered users*   The credit is shown in the top right corner, close to the profile, and it will be available for use in the next purchase. *![Screenshot 2023-11-27 alle 18-19-21-png](https://help.doinn.co/hs-fs/hubfs/Screenshot%202023-11-27%20alle%2018-19-21-png.png?width=688&height=170&name=Screenshot%202023-11-27%20alle%2018-19-21-png.png)* Each invoice includes all the services confirmed in the previous period, regardless of the service date. Any modification of past services will be always reflected in the next invoice period. #### **In case any past service or any item in the service gets canceled (for the service that is already invoiced and charged):** - **For pre-payment users** the credit that equals the amount of service canceled will be created in the user's profile and it will be available for use in the next purchase. - **For post-payment users** the amount will be discounted from the next **charge** and a credit note will be automatically generated to justify the difference with the already created correspondent invoice. Credit notes will be automatically sent to the indicated email set in the billing information and saved in the Invoices part of the user's profile, next to the corresponding invoice*.* - **For post-payment Stripe users** any modification of the previous period will be applied in the next period invoice. 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