Learn about your credit
Last Updated: March 12, 2024
Applies to: All registered users
The credit is shown in the top right corner, close to the profile, and it will be available for use in the next purchase.
Each invoice includes all the services confirmed in the previous period, regardless of the service date. Any modification of past services will be always reflected in the next invoice period.
In case any past service or any item in the service gets canceled (for the service that is already invoiced and charged):
- For pre-payment users
the credit that equals the amount of service canceled will be created in the user's profile and it will be available for use in the next purchase. - For post-payment users
the amount will be discounted from the next charge and a credit note will be automatically generated to justify the difference with the already created correspondent invoice. Credit notes will be automatically sent to the indicated email set in the billing information and saved in the Invoices part of the user's profile, next to the corresponding invoice. - For post-payment Stripe users
any modification of the previous period will be applied in the next period invoice.
Find out more, check our Financial Best Practices Guide