After a service is completed, the summary provides essential QA details like service duration, task checklist, notes, photos, videos, the Quality Score, employee names, and the property details.
Once a service is completed, the following important data is available in the summary to conduct effective quality control:
1. Service Start and End Times
- Start time: Displays the exact time the service began.
- End time: Indicates when the service was completed.
- Service duration: Shows the total time taken to complete the work.
2. Checklist of Tasks
- Confirmed items: Includes the list of tasks verified during the service, showing which were completed and if there were any issues.
3. Added Notes
- Service notes: All notes added during the service, whether they include photos or not, will be available for review.
4. Verification Photos and Videos
- Visual evidence: Photos and videos taken at the end of the service are shown, allowing verification of the final state and comparison with initial expectations.
5. Quality Score
- Quality rating: This score reflects the level of quality with which the service was completed, according to established standards.
6. Work Team Details
- Employee(s): Identifies the worker or group of workers who performed the service.
- Work team: If multiple employees were involved, the full team is specified.
7. Property and Location
- Property name: Displays the name or identification of the property where the service was performed.
- Property address: Shows the full address of the location where the service was executed.