Learn about monthly revision prior to invoicing
Last Updated: February 11, 2024
Applies to: All users
1. I'm outsourcing services
To ensure that the invoice contains services and items that were performed we suggest you revise them in the monthly reports, in the Reports menu.
In the Reports section, you can filter services per:
- Ownership of services (services done by your internal team, your external team, or Doinn's vendors) - Point 1 in the image
- Period (any selected past or future period) - Point 2 in the image
- Property or service provider - Point 3 in the image
Any selection can be downloaded to an Excel file (Point 4), for easier revision, and has a link to an actual service if needed.
The invoice includes all the services confirmed in the previous period, regardless of the service date. Any modification of past services will be always reflected in the next invoice period.
2. I'm providing services
To receive the correct amounts and avoid any issues with unpaid services please make sure all services are always in Doinn.
We suggest frequent revisions that could be done by listing services in a certain period or per buyer in the Report menu. Reports can always be downloaded in Excel format and contain all the data related (dates, type of services per property, items, prices, etc.).
Please make sure to update the services daily and if there are any services created but finally not executed please request service cancellation through Doinn.
The buyer has to respond - to accept or refuse the request. Also, answer any possible pending requests done by buyers that could be seen at the bottom of the dashboard.
If any service was done but it's missing in Doinn you need to ask the buyer to create it as a request and later to accept it, to be included in the invoice and paid.
Any modification of past, already issued and paid services will be always reflected in the next invoice period as a discount. Any services added in the previous period, already issued, will be added to the next invoice automatically.