---
title: How to add property instructions?
description: Be more efficient by adding relevant information just one time!
---

[Skip to content](https://help.doinn.co/en/knowledge/property-instructions#main-content)

- [English](https://help.doinn.co/en/knowledge/property-instructions)
- [Español](https://help.doinn.co/es/knowledge/añadir-instrucciones-de-propiedad)
- [Italiano](https://help.doinn.co/it/knowledge/aggiungere-istruzioni-proprietà)

English

Show submenu for translations

[Create support ticket](https://help.doinn.co/en/knowledge/kb-tickets/new?hsLang=en)

![logo\_horizontal\_negative\_v2\_help\_center-3.png\]](https://help.doinn.co/hs-fs/hubfs/logo_horizontal_negative_v2_help_center-3.png?width=140&height=63&name=logo_horizontal_negative_v2_help_center-3.png)

Open main navigation

Close main navigation

- - [English](https://help.doinn.co/en/knowledge/property-instructions)
    - [Español](https://help.doinn.co/es/knowledge/añadir-instrucciones-de-propiedad)
    - [Italiano](https://help.doinn.co/it/knowledge/aggiungere-istruzioni-proprietà)

  English
  
  Show submenu for translations
- [Create support ticket](https://help.doinn.co/en/knowledge/kb-tickets/new)

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [Help Center](https://help.doinn.co/en/knowledge?hsLang=en)
2. [FAQ - Frequent Asked Questions](https://help.doinn.co/en/knowledge/faq-frequent-asked-questions?hsLang=en)
3. [2. Automate - Scheduling, Dispatching & Service Pricing](https://help.doinn.co/en/knowledge/faq-frequent-asked-questions?hsLang=en#2-automate-scheduling-dispatching-service-pricing)

February 29, 2024

# How to add property instructions?

## Be more efficient by adding relevant information just one time!

**Last Updated**: *February 11, 2024*

**Applies to:** *Property managers,  property owners - software users, or PRO service buyers*

 

If you want to avoid daily errors with property details or specific instructions and be more efficient by not having to repeat these to the team every time a service is scheduled, you need to use this feature in Doinn!

By filling in all the relevant information of a property just once, this information will be always automatically added to any service scheduled in that property.

#### **How to use this feature?**

Go to **the Properties** tab and select one property:

![Screenshot 2023-12-11 alle 15.52.41](https://help.doinn.co/hs-fs/hubfs/Screenshot%202023-12-11%20alle%2015.52.41.png?width=688&height=375&name=Screenshot%202023-12-11%20alle%2015.52.41.png)

Click **Instructions**.Here you can fill in **important details about the property**, as well as any **specific requirements** it might have.

![Screenshot 2023-12-11 alle 15.53.25](https://help.doinn.co/hs-fs/hubfs/Screenshot%202023-12-11%20alle%2015.53.25.png?width=688&height=415&name=Screenshot%202023-12-11%20alle%2015.53.25.png)

**By completing this information per property you won't need to remember to share the information with the team, as this will show up attached to the service automatically.**

The image below shows how the team receives the information of the property, inside the service request:

![Screenshot 2023-12-11 alle 15.56.25](https://help.doinn.co/hs-fs/hubfs/Screenshot%202023-12-11%20alle%2015.56.25.png?width=535&height=338&name=Screenshot%202023-12-11%20alle%2015.56.25.png)

We strongly suggest using this tool and make your daily operations easier!

---

#### Update all instructions at once

To easily update your property's instructions without filling them one by one, here's an easier way.

Go to **Properties** and select **Update instructions** from the drop-down menu on the right (manage properties).

![Screenshot 2024-01-30 alle 12.50.45](https://help.doinn.co/hs-fs/hubfs/Screenshot%202024-01-30%20alle%2012.50.45.png?width=688&height=384&name=Screenshot%202024-01-30%20alle%2012.50.45.png)

A new window will pop up. Here you can **(1) download the Excel** template and **(2) upload** the same file with all the instructions filled in. Your properties will be automatically updated.

![Screenshot 2024-01-30 alle 12.50.53](https://help.doinn.co/hs-fs/hubfs/Screenshot%202024-01-30%20alle%2012.50.53.png?width=367&height=295&name=Screenshot%202024-01-30%20alle%2012.50.53.png)

*Extract of an example of an Excel file:*  
 ![Screenshot 2024-01-30 alle 12.52.17](https://help.doinn.co/hs-fs/hubfs/Screenshot%202024-01-30%20alle%2012.52.17.png?width=688&height=169&name=Screenshot%202024-01-30%20alle%2012.52.17.png)

**Each row is the information per property** and each column is an item category *(accessibility, door pin code, contacts, keys, storage space, specific info..).*

 

- [Doinn Academy](https://help.doinn.co/en/knowledge/doinn-academy?hsLang=en)
- [Getting Started](https://help.doinn.co/en/knowledge/getting-started?hsLang=en#main-content)

    - [Set up the basics](https://help.doinn.co/en/knowledge/getting-started?hsLang=en#set-up-the-basics)
- [Using Doinn Platform](https://help.doinn.co/en/knowledge/using-doinn-platform?hsLang=en#main-content)

    - [1. Connect - Integrations, Data Imports & CRM](https://help.doinn.co/en/knowledge/using-doinn-platform?hsLang=en#1-connect-integrations-data-imports-crm)
    - [2. Automate - Scheduling, Dispatching & Service Pricing](https://help.doinn.co/en/knowledge/using-doinn-platform?hsLang=en#2-automate-scheduling-dispatching-service-pricing)
    - [3. Elevate - Communications, Quality Assurance & Mobile App](https://help.doinn.co/en/knowledge/using-doinn-platform?hsLang=en#3-elevate-communications-quality-assurance-mobile-app)
    - [4. Monitor/Predict - Reports, Insights & Forecasts](https://help.doinn.co/en/knowledge/using-doinn-platform?hsLang=en#4-monitor-predict-reports-insights-forecasts)
    - [5. Buy professional services](https://help.doinn.co/en/knowledge/using-doinn-platform?hsLang=en#5-buy-professional-services)
    - [6. Sell professional services](https://help.doinn.co/en/knowledge/using-doinn-platform?hsLang=en#6-sell-professional-services)
    - [7. Account & Billing](https://help.doinn.co/en/knowledge/using-doinn-platform?hsLang=en#7-account-billing)
- [FAQ - Frequent Asked Questions](https://help.doinn.co/en/knowledge/faq-frequent-asked-questions?hsLang=en#main-content)

    - [1. Connect - Integrations, Data Imports & CRM](https://help.doinn.co/en/knowledge/faq-frequent-asked-questions?hsLang=en#1-connect-integrations-data-imports-crm)
    - [2. Automate - Scheduling, Dispatching & Service Pricing](https://help.doinn.co/en/knowledge/faq-frequent-asked-questions?hsLang=en#2-automate-scheduling-dispatching-service-pricing)
    - [3 - Elevate - Communications, Quality Assurance & Mobile App](https://help.doinn.co/en/knowledge/faq-frequent-asked-questions?hsLang=en#3-elevate-communications-quality-assurance-mobile-app)
    - [4. Monitor/Predict - Reports, Insights & Forecasts](https://help.doinn.co/en/knowledge/faq-frequent-asked-questions?hsLang=en#4-monitor-predict-reports-insights-forecasts)
    - [5 - Buy professional services](https://help.doinn.co/en/knowledge/faq-frequent-asked-questions?hsLang=en#5-buy-professional-services)
    - [6 - Sell professional services](https://help.doinn.co/en/knowledge/faq-frequent-asked-questions?hsLang=en#6-sell-professional-services)
    - [7 - Account & Billing](https://help.doinn.co/en/knowledge/faq-frequent-asked-questions?hsLang=en#7-account-billing)
- [Doinn AI 🆕](https://help.doinn.co/en/knowledge/doinn-ai?hsLang=en)
- [Troubleshooting](https://help.doinn.co/en/knowledge/troubleshooting?hsLang=en#main-content)

    - [1. Connect - Integrations, Data Imports & CRM](https://help.doinn.co/en/knowledge/troubleshooting?hsLang=en#1-connect-integrations-data-imports-crm)
    - [2. Automate - Scheduling, Dispatching & Service Pricing](https://help.doinn.co/en/knowledge/troubleshooting?hsLang=en#2-automate-scheduling-dispatching-service-pricing)
    - [3 - Elevate - Communications, Quality Assurance & Mobile App](https://help.doinn.co/en/knowledge/troubleshooting?hsLang=en#3-elevate-communications-quality-assurance-mobile-app)
    - [5 - Buy professional services](https://help.doinn.co/en/knowledge/troubleshooting?hsLang=en#5-buy-professional-services)
    - [7 - Account & Billing](https://help.doinn.co/en/knowledge/troubleshooting?hsLang=en#7-account-billing)
- [Best Practices](https://help.doinn.co/en/knowledge/best-practices?hsLang=en#main-content)

    - [1. Connect - Integrations, Data Imports & CRM](https://help.doinn.co/en/knowledge/best-practices?hsLang=en#1-connect-integrations-data-imports-crm)
    - [2. Automate - Scheduling, Dispatching & Service Pricing](https://help.doinn.co/en/knowledge/best-practices?hsLang=en#2-automate-scheduling-dispatching-service-pricing)
    - [3 - Elevate - Communications, Quality Assurance & Mobile App](https://help.doinn.co/en/knowledge/best-practices?hsLang=en#3-elevate-communications-quality-assurance-mobile-app)
    - [4. Monitor/Predict - Reports, Insights & Forecasts](https://help.doinn.co/en/knowledge/best-practices?hsLang=en#4-monitor-predict-reports-insights-forecasts)
    - [7 - Account & Billing](https://help.doinn.co/en/knowledge/best-practices?hsLang=en#7-account-billing)
- [Integrations](https://help.doinn.co/en/knowledge/integrations?hsLang=en)
- [Product Updates](https://help.doinn.co/en/knowledge/product-updates?hsLang=en)

[![Chill listening crop-3](https://help.doinn.co/hs-fs/hubfs/logo_horizontal_positive_v2.png?width=97&height=24&name=logo_horizontal_positive_v2.png "Chill listening crop-3")](https://doinn.co/)

<https://www.facebook.com/doinn.co/> <https://www.instagram.com/doinn.co/> <https://www.linkedin.com/company/doinn/>