7 - Account & Billing
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      2. FAQ - Frequent Asked Questions
      3. 7 - Account & Billing

      How to contact Doinn in case I have financial issue (payment, invoice, refund)?

      What to do in case of issues

      Last Updated: Nov 20 2023

      Applies to: All registered users

      Before starting, here's a selection of  articles that can help you:

      If you don't find answers in the help center this is the procedure to follow:

      a. Send an email to finance@doinn.co

      b. Explain the context with details. Add possible screenshots or documents to support the assistance needed.

      c. If it is urgent and there hasn't been a reply in the last 48h, get in contact with support for assistance.