Using Doinn Platform
FAQ - Frequent Asked Questions
How to contact Doinn in case I have financial issue (payment, invoice, refund)?
What to do in case of issues
Last Updated: Nov 20 2023
Applies to: All registered users
Before starting, here's a selection of articles that can help you:
If you don't find answers in the help center this is the procedure to follow:
a. Send an email to firstname.lastname@example.org
b. Explain the context with details. Add possible screenshots or documents to support the assistance needed.
c. If it is urgent and there hasn't been a reply in the last 48h, get in contact with support for assistance.