How can I stop using Doinn?

How to end the subscription and close the account

Last UpdatedFebruary 06, 2024

Applies to: All users 

 

1. I am a buyer and I am outsourcing services from Doinn

2. I am a subscribed software user


1. I am a buyer and I am outsourcing services from Doinn

When outsourcing services from Doinn you pay per service, therefore the cost of Doinn equals the total cost of services done in a certain period. 

In case you want to stop using our services you should do the following:

  • Coordinate with the team assigned the finish of relation - define the last services per property, a collection of linen, key delivery, etc. 
  • In your account in Doinn, revise scheduled and executed services to have the invoice ready and in place.
  • In your account in Doinn, Deactivate or Delete all Automations and delete all future services from the Automation menu.

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  • In your account in Doinn, you should delete any running Integration from the Integration Menu.
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  • When all pending payments are in order you can delete Payment method details from your user account.

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2. I am a subscribed software user

In case you want to stop using Doinn software and delete the subscriptions you should do the following:

  • In your account in Doinn, Deactivate or Delete all Automations and delete all future services from the Automation menu.
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      Screenshot 2024-02-05 alle 16.55.31
  • In your account in Doinn, you should delete any running Integration from the Integration Menu.

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  • Contact Doinn to delete your subscription.
  • Delete Payment method details from your user account.

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