--- title: How can I stop using Doinn? description: How to end the subscription and close the account --- [Skip to content](https://help.doinn.co/en/knowledge/close-account#main-content) - [English](https://help.doinn.co/en/knowledge/close-account) - [Español](https://help.doinn.co/es/knowledge/cerrar-cuenta) - [Italiano](https://help.doinn.co/it/knowledge/chiudere-account) English Show submenu for translations [Create support ticket](https://help.doinn.co/en/knowledge/kb-tickets/new?hsLang=en) ![logo\_horizontal\_negative\_v2\_help\_center-3.png\]](https://help.doinn.co/hs-fs/hubfs/logo_horizontal_negative_v2_help_center-3.png?width=140&height=63&name=logo_horizontal_negative_v2_help_center-3.png) Open main navigation Close main navigation - - [English](https://help.doinn.co/en/knowledge/close-account) - [Español](https://help.doinn.co/es/knowledge/cerrar-cuenta) - [Italiano](https://help.doinn.co/it/knowledge/chiudere-account) English Show submenu for translations - [Create support ticket](https://help.doinn.co/en/knowledge/kb-tickets/new) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.doinn.co/en/knowledge?hsLang=en) 2. [FAQ - Frequent Asked Questions](https://help.doinn.co/en/knowledge/faq-frequent-asked-questions?hsLang=en) 3. [7 - Account & Billing](https://help.doinn.co/en/knowledge/faq-frequent-asked-questions?hsLang=en#7-account-billing) February 7, 2024 # How can I stop using Doinn? ## How to end the subscription and close the account **Last Updated**: *February 06, 2024* **Applies to:** *All users*    1\. [I am a buyer and I am outsourcing services from Doinn](https://help.doinn.co/en/knowledge/close-account#NO_SERV) 2\. [I am a subscribed software user](https://help.doinn.co/en/knowledge/close-account#WITH_SERVICE) --- ### 1. I am a buyer and I am outsourcing services from Doinn When outsourcing services from Doinn you pay per service, therefore the cost of Doinn equals the total cost of services done in a certain period.  In case you want to stop using our services you should do the following: - **Coordinate with the team assigned the finish of relation** - define the last services per property, a collection of linen, key delivery, etc. - In your account in Doinn, **revise scheduled and executed services** to have the invoice ready and in place. - In your account in Doinn, **Deactivate or Delete all Automations** and delete all future services from the Automation menu. ![Screenshot 2024-02-05 alle 16.55.10](https://help.doinn.co/hs-fs/hubfs/Screenshot%202024-02-05%20alle%2016.55.10.png?width=688&height=425&name=Screenshot%202024-02-05%20alle%2016.55.10.png) **![Screenshot 2024-02-05 alle 16.55.31](https://help.doinn.co/hs-fs/hubfs/Screenshot%202024-02-05%20alle%2016.55.31.png?width=304&height=266&name=Screenshot%202024-02-05%20alle%2016.55.31.png)** - In your account in Doinn, you should **delete any running Integration from the Integration Menu.** **![Screenshot 2024-02-06 alle 16.26.15](https://help.doinn.co/hs-fs/hubfs/Screenshot%202024-02-06%20alle%2016.26.15.png?width=688&height=361&name=Screenshot%202024-02-06%20alle%2016.26.15.png)** - When all pending payments are in order you can delete Payment method details from your user account. ![Screenshot 2023-12-20 alle 10.52.13](https://help.doinn.co/hs-fs/hubfs/Screenshot%202023-12-20%20alle%2010.52.13.png?width=668&height=269&name=Screenshot%202023-12-20%20alle%2010.52.13.png) --- ### 2. I am a subscribed software user In case you want to stop using Doinn software and delete the subscriptions you should do the following: - In your account in Doinn, **Deactivate or Delete all Automations** and delete all future services from the Automation menu. ![Screenshot 2024-02-05 alle 16.55.10](https://help.doinn.co/hs-fs/hubfs/Screenshot%202024-02-05%20alle%2016.55.10.png?width=688&height=425&name=Screenshot%202024-02-05%20alle%2016.55.10.png)   **![Screenshot 2024-02-05 alle 16.55.31](https://help.doinn.co/hs-fs/hubfs/Screenshot%202024-02-05%20alle%2016.55.31.png?width=304&height=266&name=Screenshot%202024-02-05%20alle%2016.55.31.png)** - In your account in Doinn, you should **delete any running Integration** from the Integration Menu. **![Screenshot 2024-02-06 alle 16.26.15](https://help.doinn.co/hs-fs/hubfs/Screenshot%202024-02-06%20alle%2016.26.15.png?width=688&height=361&name=Screenshot%202024-02-06%20alle%2016.26.15.png)** - **Contact Doinn** to delete your subscription. - **Delete Payment method** details from your user account. ![Screenshot 2023-12-20 alle 10.52.13](https://help.doinn.co/hs-fs/hubfs/Screenshot%202023-12-20%20alle%2010.52.13.png?width=688&height=277&name=Screenshot%202023-12-20%20alle%2010.52.13.png) ![Screenshot 2023-12-20 alle 11.07.39](https://help.doinn.co/hs-fs/hubfs/Screenshot%202023-12-20%20alle%2011.07.39.png?width=376&height=303&name=Screenshot%202023-12-20%20alle%2011.07.39.png) - [Doinn Academy](https://help.doinn.co/en/knowledge/doinn-academy?hsLang=en) - [Getting Started](https://help.doinn.co/en/knowledge/getting-started?hsLang=en#main-content) - [Set up the basics](https://help.doinn.co/en/knowledge/getting-started?hsLang=en#set-up-the-basics) - [Using Doinn Platform](https://help.doinn.co/en/knowledge/using-doinn-platform?hsLang=en#main-content) - [1. 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