How to synchronize Icnea reservations and associate services for each property
Last Updated: April 25 2023
Applies to: All registered users
Follow the steps to integrate Icnea!
1. Login to your Icnea account
- Log in to your Icnea account and look for the "Management" tab:
- Click on the connections section, on the left side of the menu:
- Find us in your list of connections (Doinn)
- Select the properties you want to synchronize with Doinn and the services you need for each of them
- Copy the code generated from Icnea shown above on the right
2. Once you have your credentials, log in to your Doinn account
- click Integrations tab
- Select Integration Center > Icnea
- Select Activate
3. Now you will have to give the integration a name and fill in the username and password fields with the information provided by Icnea
- Select the properties whose reservations you want to synchronize with Doinn and click the save button for the integration to activate
Each new property that you add in Icnea, will be added in Doinn when the question comes "Would you like to automatically synchronize the new properties?" the recommended answer is “Yes, I want to synchronize”
4.That's it! Now you will see the activation of Icnea in the integrations center:
In a few minutes we will receive all Icnea reservations
5. Generate the services
To generate the services based on with these reservations your properties need to be associated to the corresponding service catalogue
- If you have been invited by your Provider check this article Set up for Invited Customers
- If you want to use Doinn with your internal and external teams check this article Set up for Property Managers - I want to efficiently organize my teams or providers
- If you are looking for a Cleaning Company a Doinn agent will be happy to help. Send and email to hello@doinn.co
Once the catalogs are associated with your properties, you are ready to start requesting services on the agreed date