Product Updates
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      June 2025

      Discover the latest Doinn updates: improved timesheets, custom checklists, multiple iCal links, service priorities, and more.

      🧹 New service list view

       

      The service list view was redesign. These are the main changes:

      • Now you can select multiple services to easily reassign or change priorities.
      • Now is super clear to see some scheduling change, showed by the yellow watch icon.
      • The related issue is showed below the service name.

      📊 New Timesheets view

       Two views are now available:

        • Shifts: For office-style time tracking with clock-in and clock-out times.

        • Services: Displays total service time per worker, with a downloadable report including service count, total time, and cost based on hourly rates (if configured).

      🔗 Multiple iCal links per property

      Now up to two iCal links can be added per property, useful for syncing with Airbnb, Booking, etc.

      ⚠️ Note: Doinn does not handle overbooking conflicts.

      📝 Improved Service notes

      The service notes have new features, now you can:

      • Edit or remove notes.
      • Add or remove photos and videos.
      • Download all attachments in one click.

      The service summary was redesign to show clearly the two types of notes:

      • General notes are strictly intended for the internal team only and will not be shared in any public link. These notes are confidential and accessible only to the team.

      • Finish notes are used to confirm that the service has been successfully completed. These notes will be shared on all public links and accessible to everyone.

      ❌ Refuse services setting

      A new config on members profiles allows them to refuse services until 23:59 on the day before the scheduled date.

      🚦 Set different service priorities

      Now you can set any priority to any service:

      🔴High

      🟡Normal

      🟢Low


      You can also bulk-edit the priority for multiple services directly from the list view.

      🏠 Customize how property names are displayed

      In your user profile, under the "Other preferences" section, choose to see properties as:

      • Property name - Sunset Villa
      • Property code - 5023020
      • Property name (code) - Sunset Villa (5023020)
      • Code (Property name) - 5023020 (Sunset Villa)

      This setting applies across the entire platform.

      🔧 Services created from Issues improved

      Now, when creating a service from an issue, the issue details are included inside the service view - helpful for maintenance tasks where context is key.

      📋 Property checklists

      Now, in addition to assigning generic checklists, you can add specific checklists for each property.

      These are merged automatically when both exist for the same property.

      🆕 Other Notable Improvements

      • Cancelled services are no longer shown in the Dispatch view.

      • You can now sort issues from the mobile app.

      • Amenities requested in past services can be previewed.

      • It’s possible to schedule maintenance and delivery services at the same time for the same property.

      • You can now download a PDF with laundry and amenities details.

      • The “External Checklist” field in properties is now called “Information” for broader use.

      • Employee availability (days and hours) is being refined to improve dispatch accuracy.

      🎥 Quick update video

      A 2-minute video summary will be available here and possible to open from the new product updates section.