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Can My Cleaners or Service Workers Upload Videos During Services at Properties?

Yes, staff can upload videos through the Doinn mobile app. Videos can be up to 250MB, and larger videos are split for easier uploading on slower networks.

Yes, cleaners and service workers can upload videos during services using the Doinn mobile app. Here are the details:

  • Max Video Size: Videos can be up to 250MB in size.

  • For Videos Larger than 50MB or on Mobile Networks:

    • If the video exceeds 50MB or the worker is connected to a mobile network, the video will be automatically split into smaller segments.
    • This ensures that slower networks don't cause a timeout, and the video is uploaded successfully in multiple parts instead of a single large file.
  • Upload Process:

    • A spinner will appear on the interface to indicate upload progress.
    • Once the upload is complete, the video will show as "processing" while the system reassembles the smaller video parts into one file.
    • Once processing is finished, the full video will become available.

This feature ensures seamless uploading even in challenging network conditions.