--- title: Insights - Menu description: Insights - Menu --- [Skip to content](https://help.doinn.co/en/knowledge/insights-menu#main-content) - [English](https://help.doinn.co/en/knowledge/insights-menu) - [Español](https://help.doinn.co/es/knowledge/informes-menú-1) - [Italiano](https://help.doinn.co/it/knowledge/menu-approfondimenti) - [Português - Portugal](https://help.doinn.co/pt-pt/knowledge/menu-indicadores) English Show submenu for translations [Create support ticket](https://help.doinn.co/en/knowledge/kb-tickets/new?hsLang=en) ![logo\_horizontal\_negative\_v2\_help\_center-3.png\]](https://help.doinn.co/hs-fs/hubfs/logo_horizontal_negative_v2_help_center-3.png?width=140&height=63&name=logo_horizontal_negative_v2_help_center-3.png) Open main navigation Close main navigation - - [English](https://help.doinn.co/en/knowledge/insights-menu) - [Español](https://help.doinn.co/es/knowledge/informes-menú-1) - [Italiano](https://help.doinn.co/it/knowledge/menu-approfondimenti) - [Português - Portugal](https://help.doinn.co/pt-pt/knowledge/menu-indicadores) English Show submenu for translations - [Create support ticket](https://help.doinn.co/en/knowledge/kb-tickets/new) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.doinn.co/en/knowledge?hsLang=en) 2. [Using Doinn Platform](https://help.doinn.co/en/knowledge/using-doinn-platform?hsLang=en) 3. [4. Monitor/Predict - Reports, Insights & Forecasts](https://help.doinn.co/en/knowledge/using-doinn-platform?hsLang=en#4-monitor-predict-reports-insights-forecasts) April 21, 2023 # Insights - Menu ## Insights - Menu **Last Updated**: *April 19, 2023* **Applies to:** *All registered users* Insights are relevant information and indicators prepared by Doinn to help you learn about your business and become more efficient. ![Screenshot 2023-04-18 alle 19.30.09 2 2 2](https://help.doinn.co/hs-fs/hubfs/Screenshot%202023-04-18%20alle%2019.30.09%202%202%202.png?width=688&height=441&name=Screenshot%202023-04-18%20alle%2019.30.09%202%202%202.png) There are 5 tabs: Operational, Financial, Performance, Logistic and Quality so you can **analyze from the service duration by each property to the margin by employee/customer.** Mouse over to see more information ![Screenshot 2023-04-18 alle 20.08.06](https://help.doinn.co/hs-fs/hubfs/Screenshot%202023-04-18%20alle%2020.08.06.png?width=491&height=322&name=Screenshot%202023-04-18%20alle%2020.08.06.png) It’s also possible to **forecast and predict** the market using insights from previous months or years in order to strategically increase the team. 1. [Operations Insights](https://help.doinn.co/en/knowledge/insights-menu#Operation) 2. [Financial Insights](https://help.doinn.co/en/knowledge/insights-menu#Financial) 3. [Performance Insights](https://help.doinn.co/en/knowledge/insights-menu#Performance) 4. [Logistic Insights](https://help.doinn.co/en/knowledge/insights-menu#Logistic) 5. [Quality Insights](https://help.doinn.co/en/knowledge/insights-menu#Quality) --- #### 1. Operation Insights The Operational Insights show you the statistics of your services per status, per city, per employee and per client. Navigate through the **Period filter** and analyze your data. ![Screenshot 2023-04-18 alle 19.30.09 2 2](https://help.doinn.co/hs-fs/hubfs/Screenshot%202023-04-18%20alle%2019.30.09%202%202.png?width=688&height=441&name=Screenshot%202023-04-18%20alle%2019.30.09%202%202.png) - **Service by Status** See the volume and percentage of your finished, started or unfinished services. ![Screenshot 2023-04-18 alle 19.57.01](https://help.doinn.co/hs-fs/hubfs/Screenshot%202023-04-18%20alle%2019.57.01.png?width=491&height=325&name=Screenshot%202023-04-18%20alle%2019.57.01.png)            - **Service per city** See the cities where you best perform ![](https://help.doinn.co/hs-fs/hubfs/Screenshot%202023-04-18%20alle%2020-06-34-png.png?width=491&height=326&name=Screenshot%202023-04-18%20alle%2020-06-34-png.png) - **Service per employee** See the services done by your employees ![](https://help.doinn.co/hs-fs/hubfs/Screenshot%202023-04-18%20alle%2020-04-18-png.png?width=491&height=381&name=Screenshot%202023-04-18%20alle%2020-04-18-png.png) - **Service per client** See the volume of the services done per client ![Screenshot 2023-04-18 alle 20.05.22](https://help.doinn.co/hs-fs/hubfs/Screenshot%202023-04-18%20alle%2020.05.22.png?width=491&height=379&name=Screenshot%202023-04-18%20alle%2020.05.22.png) ---   #### 2. Financial Insights Keep everything under control and let Doinn Financial Insights help you taking your decisions. Navigate through the **Period filter** and analyze your data to **forecast and predict** the market. ![](https://help.doinn.co/hubfs/Screenshot%202023-04-18%20alle%2020-33-59-png.png) **Financial data you can analyze:** - Number of Executed Services per City - Total Executed Services per City - Number of Executed Services per Client - Total of Executed Services per Client ![](https://help.doinn.co/hubfs/Screenshot%202023-04-19%20alle%2010-00-44-png.png) - Total of Executed Services - Extras Pending Payment ![Screenshot 2023-04-18 alle 21.09.55](https://help.doinn.co/hs-fs/hubfs/Screenshot%202023-04-18%20alle%2021.09.55.png?width=688&height=449&name=Screenshot%202023-04-18%20alle%2021.09.55.png) - Number of Active Properties - Number of Executed Services ![](https://help.doinn.co/hubfs/Screenshot%202023-04-18%20alle%2021-12-43-png.png) --- #### 3. Performance Insights This section gives you data that will help you get better performance through the data. Navigate through the **Period filter** to analyze it during the month. ![](https://help.doinn.co/hubfs/Screenshot%202023-04-19%20alle%2010-22-15-png.png) **Performance data you can analyze:** - Services duration by property Compare the expected duration with the executed ones and manage and optimize your operations ![](https://help.doinn.co/hubfs/Screenshot%202023-04-19%20alle%2010-22-41-png.png) - Margin by employee - Margin by customer ![](https://help.doinn.co/hubfs/Screenshot%202023-04-19%20alle%2010-23-03-png.png) --- #### 3. Logistic Insights Keep track of the linen items needed for your services thanks to the data generated in this section. Navigate through the **Period filter** to analyze it during the month. ![](https://help.doinn.co/hubfs/Screenshot%202023-04-19%20alle%2010-45-04-png.png)   - **Linen rental items** ![](https://help.doinn.co/hubfs/Screenshot%202023-04-19%20alle%2010-46-55-png.png) - **Laundry items** ![Screenshot 2023-04-19 alle 10.47.05](https://help.doinn.co/hs-fs/hubfs/Screenshot%202023-04-19%20alle%2010.47.05.png?width=688&height=262&name=Screenshot%202023-04-19%20alle%2010.47.05.png) --- #### 4. Quality Insights Check the issues and notes in order to better perform. Navigate through the **Period filter** to analyze it during the month. ![](https://help.doinn.co/hubfs/Screenshot%202023-04-19%20alle%2010-49-36-png.png) - **Problems Reported** All the issues reported by your Customer will be shown here: ![Screenshot 2023-04-19 alle 10.53.52](https://help.doinn.co/hs-fs/hubfs/Screenshot%202023-04-19%20alle%2010.53.52.png?width=688&height=168&name=Screenshot%202023-04-19%20alle%2010.53.52.png) - **Received Notes** All the notes shared by your Customer will be shown here: ![Screenshot 2023-04-19 alle 10.54.00](https://help.doinn.co/hs-fs/hubfs/Screenshot%202023-04-19%20alle%2010.54.00.png?width=688&height=266&name=Screenshot%202023-04-19%20alle%2010.54.00.png) - **Services Summary** ![Screenshot 2023-04-19 alle 10.54.10](https://help.doinn.co/hs-fs/hubfs/Screenshot%202023-04-19%20alle%2010.54.10.png?width=688&height=266&name=Screenshot%202023-04-19%20alle%2010.54.10.png)   - [Doinn Academy](https://help.doinn.co/en/knowledge/doinn-academy?hsLang=en) - [Getting Started](https://help.doinn.co/en/knowledge/getting-started?hsLang=en#main-content) - [Set up the basics](https://help.doinn.co/en/knowledge/getting-started?hsLang=en#set-up-the-basics) - [Using Doinn Platform](https://help.doinn.co/en/knowledge/using-doinn-platform?hsLang=en#main-content) - [1. 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