When syncing your PMS or iCal services will be created automatically as the idea is you can make your job way faster than ever ⚡
So in this article, we will share how to make changes to your services that have been made automatically.
Note: Keep in mind that for any changes on the service you will have to make them prior to the scheduled date, for any last-minute cancellation contact our team at [email protected]
In order to make a change on dates for an automatic service you will have to go to your PMS or Channel manager and change the dates from there something like this:
Have in mind that if there is an extension in your booking a cleaning service may be needed to be created manually.
Block a service
Differently from what we saw on the previous manually booked services, when canceling a future service made automatically you should follow these steps:
1.Go to your reservation's dashboard & locate the service you wish to change:
2. Locate the service and enable the blocked button:
3. You will now see a page like this with the options to remove the services:
If your canceled service was already charged you will get a credit on your account wish can be used to buy services in the future, check this article on how to use credits.
Please remember as we said previously, you can cancel your booking previous to the date of request, using this option on the platform. If it's a last-minute cancellation supplier can choose to retain the value paid as a cancellation fee.
Doinn doesn't interfere with their decision. Please contact us as soon as you can for last-minute cancellations at [email protected] or if it's an urgent call at these phones numbers:
ES +34 919 01 82 01
US +1 470-215-0669
PT +351 308 805 604
UK +44 330 808 1246
Latam +52 (1) 33 1293-2038
See you on the next time 👋