Doinn platform has a bunch of features so we try to guide you on how and when to use them so you can keep on managing all that is going on in your rentals without spending a lot of time doing it!

So in this article, we will share how to re-schedule or delete services also, let's dig into it.

Note: Keep in mind that for any changes on the service you will have to make them prior to the scheduled date, for any last-minute cancellation contact our team at [email protected]

Re-schedule services

Then let's say that you have a change in a booking for example Tony booked your apartment from April 1st until April 4th but then Tony tells you his flight got canceled and he will be arriving on April 3rd.

No problem with Doinn! You just go to the service you got on those dates and change it to the correct ones 😄

  1. Get to the services tab on your Doinn account:

2. Look for the service you want to re-schedule and click on managing dates:

3. Now you choose the new dates and time that's it Done!

You can go to the same order and see the details to make sure the changes have been made 😃

Cancel services

  1. Get to the services tab on your Doinn account:

2. Look for the service you want to cancel and click on the check order box:

Easy peasy!

Please remember as we said previously, you can cancel your booking previous to the date of request, using this option on the platform. If it's a last-minute cancellation supplier can choose to retain the value paid as a cancellation fee.

Doinn doesn't interfere with their decision. Please contact us as soon as you can for last-minute cancellations at [email protected] or if it's an urgent call at these phones numbers:

  • ES +34 919 01 82 01

  • US +1 470-215-0669

  • PT +351 308 805 604

  • UK +44 330 808 1246

  • Latam +52 (1) 33 1293-2038

See you on the next time 👋

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